• Provided coverage and support for Network operations and IT Department
• Repairing & Installation of new hardware and software & helped train employees on its
use
• 1st, 2nd and 3rd level of support for clients (colleagues) regarding IT problems
• Maintaining, monitoring, configuring and troubleshooting mobile email (Mobileiron)
• Explained technical information in clear terms to non-technical individuals to promote
better understanding
• Performing day-to-day IT support tasks including computer assembly, networking,
installing programs, and customer service on site and also remote
• ServiceDesk Support IT Ticketing System

• Worked to solve complex problems using the latest Mobile and Web Technologies
• Reviewed code and conducted testing for multiple additional features on a SelfService
Portal built for PwC Germany
• Build MyExpenses App using Oracle Apex
• Helped deploy an Oracle Apex app
• Used Flutter and Dart tu build a cross platform application
• Developed using .Net Blazor and the R4 Framework

• Align with various stakeholders to ensure implementation of the advertising strategy
• Establish the social media marketing strategy
• Identifying trends in customer interactions and planning digital campaigns to build
community online